Important Notice Update 23/06/2020

Telephone: 0208 657 3525

email: info@heatherbailey.co.uk

Heather Bailey Optometrists are glad to be back and able to see people again.

Yes we are now open to provide our services but please phone and make an appointment before attending the practice.



Social distancing & Safety

We have put in place a number of procedures to ensure the safety of our customers and our staff, these include:

  • Every customer will be given an appointment time to attend the practice, no matter what your reason for attending is. This will ensure social distancing measures will work.
  • All eye examination appointments will be spaced so there is half an hour gap between appointments to allow for the equipment and practice to be cleaned before the next patient is seen.
  • Hand sanitiser and perspex screens have been put in place.
  • All staff will wear PPE when closer than 2 meters and not behind a perspex screen.
  • Please attend appointments on your own. If this is not possible then there is a maximum of 2 people allowed to attend the practice together. For example a child must attend with a parent or guardian.
  • On your day of your appointment we will call you to make sure that you are feeling well and are not suffering from any possible Covid symptoms.
  • we have a locked door policy so when you attend the practice please ring the bell and we will let you in for your appointment.
  • All spectacle frames are sanitised after they have been tried on. Once you have tried on a frame please do not put it back on the shelf.


If you are feeling unwell on the day of your appointment, please phone us to cancel. You must not attend the practice if you feel unwell.

Please make an appointment for any of our services, including:

  • Private and NHS eye examinations. If you need an eye examination please call the practice and we will see when we can help.
  • Contact lens examinations.
  • New Spectacles dispensed.
  • New supply of contact lenses.
  • Repeat orders for spectacles and contact lenses over the phone.
  • Spectacle and contact lens collections.
  • Spectacle repairs.
  • Spectacle adjustments.

Telephone: 0208 657 3525

email: info@heatherbailey.co.uk

Appointments

When you attend your appointment please wear a face mask.

When you enter the practice please use the hand sanitiser provided.

Please respect the 2 metre rule where applicable