Telephone: 0208 657 3525
We regret that due to the current pandemic the Practice will only be able to see patients who have an emergency eye problem and have been given an appointment at a specific time. If you are due for a routine eye examination in the majority of cases you can safely delay your appointment until the present crisis is resolved.
Urgent eye problems
If you have an urgent eye problem, then we will be happy to help but you must telephone or email the practice first and an optometrist will call you back to advise you on what to do.
Examples of urgent are problems are:
A sudden and significant change in your vision
Complete loss of vision
Severe eye pain
New onset flashes and/or floaters
New onset distortion of straight lines
If you have lost or broken your glasses then we will do our best to help you. Please phone or email the practice with your requirements and we will advise you on how we can get your glasses replaced or repaired. When the glasses are ready we can arrange for them to be posted to you or in some cases delivered to your doorstep.
We are still able to take orders, over the phone or by email, for your contact lens supplies. We will arrange for your order to be delivered or posted to you.
We would like to take this opportunity to thank all the NHS staff for their dedicated hard work and to wish everybody everywhere good health and please keep safe.
Best Wishes from all the staff at Heather Bailey Optometrists