Would just like to say a big thank you to Heather Bailey Optometrists. I have been a customer for 20 years and have bought both my daughters since they were young ( now 19 and 13) for their glasses. The service we receive is personal and caring which you wont find with the big high street chains. The whole team are lovely and Linda who always makes every visit a special one.
Mrs L Silvey, Surrey
I've been a customer at Heather Bailey for 20 years, the first Optometrists I visited at age 3 years old, I haven't visited another since. The service and professionalism that is provided by Linda and the team is outstanding. Every patient receives a personalised service, without the help from the team, Id never be able to make a decision on new frames!
They stock a wide range of frames including designer brands. I recently signed up to Eyeplan- really good scheme. Once you have visited you'll be a customer for life. A****

Mr B Gurney, Croydon
We have been coming to this Opticians for as long as I can remember and its the level of personalised service that keep my whole family coming back. The range of glasses are second to none and the eye checks are extremely thorough. Coming here and choosing glasses is always such a treat.
Miss H Winter, sanderstead
I would also like to thank your team for their help in choosing my glasses as this is something I always hate doing. They make it easy for me. This is one of the main reasons that I get all my families glasses from you even though I no longer live in Croydon. I find the service friendly and helpful and it take the stress out of buying glass, which I cannot see without. We can always find frames we like and they are always fitted well.

Thanks for making it an enjoyable experience.

Diana,
Dear Heather,

I have developed complex needs for my daily vision that requires correction for reading, driving and computer work. My previous glasses had been sat on and the ones in the car meant that I could either look out of the window or consult the sat nav but not both.

I attended your premises where your staff conducted a comprehensive examination and test. I was most impressed when my new spectacles were ready for collection within a few days of the order. That was more than twice as quick as one of the big chains.

Many thanks for your professional attention.

Yours sincerely,

Adrian Traher,
Dear Heather,

A short note to tahnk you for the flexibility, your skilled diagnosis, and for supplying me with a superb pair of glasses. With service like this I will not hesitate to use your services again. You can be sure that I will recommend you to others.

Thanks again,

Yours sincerely,

Lee Dickinson ,